Privacy Policy

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ēclec
Effective date: August 17, 2026

ēclec ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.eclec.store, contact us, or purchase our products and services.

 

Information We Collect

We may collect your name and contact details; email address and phone number; billing and delivery information; order and transaction details; information you provide when contacting us; device, browser, IP address, and website usage information; and any other information you voluntarily submit through our website.

 

How We Use Your Information

We use your information to process and fulfill orders; arrange delivery and installation; respond to inquiries and customer-service requests; provide quotes for products, custom work, or trade projects; process payments securely through third-party payment providers; improve our products, services, and website; send service-related communications; send marketing communications where you have given permission; prevent fraud, misuse, and unauthorized activity; and comply with legal and regulatory obligations.

 

Sharing Your Information

We may share necessary information with trusted service providers, including payment processors, delivery companies, logistics partners, technology providers, and professional advisers. We do not sell or rent your personal information. We only share information when necessary to provide our services, protect our business, comply with the law, or fulfill your request.

 

Payments

Payments are processed through secure third-party payment providers. ēclec does not generally store complete payment-card details on its own systems. Payment providers may collect and process your information according to their own privacy policies.

 

Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, improve performance, and support marketing or analytics. You can adjust cookie settings through your browser, although disabling cookies may affect some website features.

 

Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure.

 

Your Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or restriction of the use of your personal information. You may also withdraw consent to marketing communications at any time. To make a privacy request, contact us using the details below. We may need to verify your identity before completing the request.

 

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites. We recommend reviewing their privacy policies separately.

 

Children’s Privacy

Our website is not directed toward children. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

 

International Visitors

Your information may be processed or stored in countries outside your country of residence by our service providers. By using our website or providing your information, you acknowledge that such transfers may occur in accordance with applicable law.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

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Cookies Policy

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ēclec uses cookies and similar technologies to keep the website functioning, remember preferences, understand how visitors use the site, improve performance, and support marketing activities.

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Some cookies may be placed by trusted third-party services, such as analytics, payment, or marketing providers. These providers may process information according to their own privacy policies.

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You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain website features.

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By continuing to use the website, you consent to the use of cookies as described in this policy, where consent is required by applicable law.

 

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:
ēclec
Email: info@eclec.store
Phone: +961 1 56 77 56
WhatsApp: +961 76 688 634
Address: Moutran Building, Ground Floor, Sursock Street, Achrafieh, Beirut, Lebanon